CMC MARINE’S INTERNATIONAL SERVICE NETWORK IS ENRICHED WITH A NEW ASSISTANCE CENTRE IN SPAIN
New partnership for CMC Marine: ETY Superyacht Electrical Services will be the new service center for the Spanish territory. This brings up to five the international service centers activated in last 12 months.
CMC Marine Service and Technical Support Network has now acquired a new partner in Spain: starting from May 2014 ETY – Superyacht Electrical Services has officially joined CMC Marine’ service network. The agreement is part of CMC Marine’ strategy – defined at the beginning of 2013 – to strengthen up the Customer care network: hence the collaboration with a fifth new technical center, after the agreements in UK, Croatia, Turkey and Florida.
With the new partnership agreement the Spanish ETY is now officially appointed with the official title of CMC Marine Service & After Sales Centre. Based in the Palma de Mallorca marina (Balearic Islands), ETY is one of the leading companies in Spain for what it concerns electrical and electronic services for superyachts. Specialized in electrical and electronic systems design, installation and maintenance, they already can ensure many years of experience in the field; with highly qualified and competent technicians ETY is the ideal partner for CMC Marine that, next July, will host their Spanish colleagues for the usual refresher course.
Talking about the new agreement, Alessandro Cappiello, CEO CMC Marine, stated: “ ETY is an extremely reliable partner, with a strong local presence and, as we already have been proved, whose technicians are well prepared. Thanks to this new cooperation our Customer Assistance Service steps to another levels”. Steve Worrall, ETY Business Development Manager, claims to be: “ really satisfied by this agreement. Our Engineers are used to attending to vessels throughout the Mediterranean at short notice and are often required to carry out work whilst the yacht is underway. We look forward to supporting CMC Marine and integrating with their other service and Customer Care Partners around the Globe. ”
Based in Pisa (Italy), CMC Marine is a new industrial manufacturer of stabilization systems and stern and bow thrusters for yachts and passenger ships over 16 metres. Founded in 2005, the company draws on its founders’ twenty years of experience in the field. Its highly technical approach, detailed design and ability to guarantee product performance characterize its range of innovative, flexible, dependable products. CMC Marine designs and build the most sophisticated ship stabilization systems and thrusters, that can be found on the market, including the Stabilis Electra range: the world’s only stabilization system with electrical rather than hydraulic transmission, winner of the 2011 Dame Award, the most prestigious acknowledgement for technological innovation in the shipbuilding industry worldwide. In 2012 the European Patent Office issued the definitive patent for the system (EU PATENT n°2172394). CMC Marine also hold a patent on the new, advanced electronic control system DIA-LOG (n° T02012A000472), standard equipment on all the innovative SE Integrated System.